FAQ

What forms of payment do you accept?

We accept all major credit and debit cards.


When will my order be shipped?

We work hard to get you your order as soon as possible. After receiving your order confirmation and payment, your order will be filled and shipped within 1 to 3 business days. Upon shipment, you will receive a shipment confirmation e-mail and tracking code. 


What is CBD?
CBD is short for cannabidiol, one of the main cannabinoids found in the hemp plant. CBD is non-psychoactive, and is currently being researched for a multitude of possible therapeutic applications. Link to pubmed search for studies on Cannabidiol


Is CBD from hemp legal?
The legality of cannabidiol from hemp is based on the unanimous decision by the 9th Circuit Court of appeals in the 2004 DEA vs. Hemp Industries Association case in which they ruled "they (DEA) cannot regulate naturally-occurring THC not contained within or derived from marijuana-i.e., non-psychoactive hemp products-because non-psychoactive hemp is not included in Schedule I. The DEA has no authority to regulate drugs that are not scheduled, and it has not followed procedures required to schedule a substance." 


How is hemp different from marijuana?

According to Washington State Legislature RCW 15.120.010: "Industrial hemp means all parts and varieties of the genera Cannabis,...., that contain a THC concentration of 0.3 percent or less by dry weight." 


Where do you ship?
We ship all throughout the United States, and to some countries worldwide. Please inquire if you'd like to order but do not see a shipping option for your country sales@healedbyhemp.us 
International orders may be subject to customs duties/taxes.


Do you offer free shipping?
Yes, if you live in the United States we offer free USPS priority shipping on orders over $75 using code SHIPFREE75.


If I pay for shipping instead of using the free shipping option will it arrive quicker?
No, at this time all U.S. orders are sent via USPS priority mail. If you require another form of shipping please email us at sales@healedbyhemp.us and we can get you squared away.


Are international orders sent via USPS priority mail?
No, in an effort to reduce shipping costs, we now ship all international orders via USPS First Class Mail. If you require another form of shipping please email us at sales@healedbyhemp.us and we can get you squared away.


Will my order come with tracking?
Yes, all orders are shipped USPS priority mail and you will receive your tracking code within 24-72 hours.


Can I vape the elixir?
We do not recommend the vaporization and inhalation of any of our edible or topical products. The only product you should vaporize is our CBD Isolate or Broad Spectrum Wax


What are terpenes?
Terpenes, or terpenoids, are the essential oils that give plants their taste and smell. Research has shown these terpenes could also play a big factor in the effects cannabinoids have on our body. 


What is the entourage effect?
The entourage effect is what we call multiple cannabinoids and/or terpenoids working in synergy to be more effective than any one component alone. For example, combining terpenes with CBD to magnify and maximize the effects.


Do you offer products for wholesale or in bulk?
Yes we do! Please fill out this form or e-mail us at sales@healedbyhemp.us